A context of an organization procedure is a document that describes the internal and external factors that can affect an organization’s ability to achieve its objectives. These factors can include the organization’s culture, its products or services, its customers, its suppliers, its competitors and the regulatory work environment.
The purpose of a context of an organization procedure is to help an organization understand its operational work environment and identify any risks or opportunities that could impact its ability to achieve its objectives. This information can then be used to develop management plans and to ensure that the organization’s management system is aligned with its strategic objectives.
Context of the organization refers to the conditions that exist or occur within a business. The term is often used to describe the relevant factors that make up a business’s internal context and external environment. There are several reasons why it is important to understand the context of an organizational structure, including:
Understanding the context of an organization means defining the scope, influences and effects of various elements within the organizational structure. This may include the organizations:
The AS/NZS ISO 45001, AS/NZS ISO 14001 and AS/NZS ISO 9001 standards do not prescribe methods for determining the context of an organization. Therefore, this procedure template follows a very practical four-step approach:
1. Identify who are the relevant interested parties and what their ISO requirements, needs and expectations are.
2. Identify the internal issues that can affect our products, services, assets, investments and interested parties.
3. Identify the external issues and contractual relationships that can affect products, services, assets, investments and interested parties.
4. Regularly assist with management reviews and monitor those internal issues, external issues and interested parties that have been identified.
This 8-page context of the organization procedure defines the necessary processes on how to establish the ‘context’ of your business. The procedure will guide you in setting up your strategic objectives and the preferred direction of your business through the:
Furthermore, this procedure can be used to define your business’s actual position in the marketplace. It can be applied to help you understand your relevant business factors, such as:
Note: This will assist in positively influencing your business’s outcome.