This objectives and targets register can assist your business comply with AS/NZS ISO 9001, AS/NZS ISO 14001 and AS/NZS ISO 45001, Management Systems clause 6.2:
An objectives and targets register is a tool used to track objectives and targets for a project or organization. It can be used to monitor progress, identify gaps, and ensure that objectives and targets are being met.
Quality objectives and targets are key components of a quality management system. They help organizations identify what they need to do to improve quality and ensure that their quality management system is effective.
There are four main types of quality objectives and targets:
1. Customer satisfaction objectives and targets.
2. Product quality objectives and targets.
3. Process quality objectives and targets.
4. Organizational quality objectives and targets.
Customer satisfaction objectives and targets focus on improving the quality of products and services to meet customer needs and expectations.
Product quality objectives and targets focus on improving the quality of raw materials, products and services by reducing defects and improving performance.
Process quality objectives and targets focus on improving the quality of function levels and processes by reducing variation and waste.
Organizational quality objectives and targets focus on improving the quality of the organization as a whole by reducing costs, improving efficiency, and increasing customer satisfaction in view of all interested parties.
Environmental objectives and targets are a key part of environmental management. They provide a framework for setting priorities, making decisions and allocating resources.
Objectives and targets also play an important role in communicating environmental goals and progress to employees, stakeholders and other interested parties.
There are three main types of environmental objectives and targets:
1. Operational objectives and targets are specific, measurable, and time-bound goals that an organization sets for itself. They are typically used to track progress towards meeting broader environmental objectives.
2. Strategic objectives and targets are long-term goals that an organization sets for itself. They are typically used to guide decision-making and resource allocation.
3. Regulatory objectives and targets are specific, measurable, and time-bound goals that are set by senior management.
Health and safety objectives are goals that organizations set to improve safety and health in the workplace. Targets are specific, measurable, and time-bound steps that an organization takes to achieve its health and safety objectives.
Organizations should involve employees in setting health and safety objectives and targets. This ensures that the goals are realistic and achievable and that employees are committed to achieving them.
Some health and safety objectives and targets that organizations may set include reducing the number of incidents and injuries, improving safety compliance, and increasing employee safety awareness.
Company goals often include both process-oriented goals and outcome-oriented goals, with objectives being more specific than goals to achieve major business high level milestones. Measurable goals are tracked using performance indicators (KPIs) to ensure progress toward these types of goals, providing clarity and focus on both short-term objectives and long-term success.
Note: To be effective, key performance health and safety objectives and targets should be reviewed and updated regularly.
This register has provisions for the following criteria:
The register also has provisions for identifying a defined performance metric, the responsible person and progress.
