This AS/NZS ISO 9001, quality management system package includes:
This very detailed AS/NZS ISO 9001 quality management system (QMS) can coordinate and direct your business’s activities, to meet or exceed your customers’ expectations and improve your business’s efficiency on a continuous basis.
The quality management principles of the QMS template have been designed around the requirements of the Australian Standard of AS/NZS ISO 9001. The AS/NZS ISO 9001 standard is the recognized standard for quality management systems.
This AS/NZS ISO 9001 QMS template can empower management to identify, measure, control and improve their business processes. This will lead to better products, services and business performance. Quality management systems have become an important tool for organizations to improve their operations and meet ever increasing customer demands.
The AS/NZS ISO 9001 Plan-Do-Check-Act (PDCA) cycle is a core element of the internationally recognized quality management standard that focuses on ensuring consistent product and service quality and continuous improvement. This systematic approach enables organizations to establish, implement, maintain and continually enhance their quality management systems to meet customer requirements and enhance overall performance.
The AS/NZS ISO 9001 PDCA cycle consists of four key stages, as outlined below:
The ‘Plan’ stage involves determining the organization’s quality objectives and identifying the processes needed to deliver high-quality products or services. This stage also entails understanding customer needs and expectations, defining quality policies, and establishing a clear quality management plan. By carefully planning and documenting the necessary steps, organizations set a solid foundation for effective quality management.
In the ‘Do’ stage, the organization puts the plans into action by implementing the documented quality management processes. This stage includes staff training, communication and resource allocation to ensure the processes are carried out consistently and in line with the established guidelines. It is essential to monitor the implementation process closely to identify any deviations or inefficiencies.
The ‘Check’ stage involves monitoring and measuring the performance of the implemented quality management processes. This includes collecting data, conducting internal audits and assessing customer feedback to evaluate the effectiveness of the quality management system. The gathered information helps identify areas for improvement and opportunities.
Based on findings, organizations can then proceed to the ‘Act’ stage, where they take corrective actions and make necessary adjustments to improve their quality management system and achieve better outcomes, fostering a culture of continuous improvement.
The AS/NZS ISO 9001 PDCA cycle can be used to implement each of the key elements of the quality management system. For example, the Plan step can be used to identify the organization’s quality objectives, the Do step can be used to implement the quality plans, the Check step can be used to monitor and measure the organization’s quality performance and the Act step can be used to take corrective and preventive actions.
Note: The quality management manual included in this package is fully aligned with the categories of the AS/NZS ISO 9001 standard, as shown in the AS/NZS ISO 9001 Plan-Do-check-Act Flowchart above.
Implementing this AS/NZS ISO QMS will help you ensure that your customers and clients receive consistent quality products and services. Ultimately, this can lead to:
Consistent with the AS/NZS ISO 9001 requirements standard, this AS/NZS ISO 9001 template uses the Plan-Do-Check-Act approach to quality process planning.
This QMS system will provide you with all the documented information needed to implement AS/NZS ISO 9001 into your business. Also, the QMS system can greatly assist you become certified to the AS/NZS ISO 9001 2015, quality management system standard by a certification body — if you so wish.
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