Description
What is a Workplace Issue?
A workplace issue is a problem or concern that affects the people who work in an organisation and persons who are conducting a business or undertaking.
Workplace issues can include things like health and safety challenges, job satisfaction, work-life balance, company culture and more.
There are all sorts of workplace issues that can affect employees and having a well thought out issue resolution procedure to follow can save a lot of unnecessary conflict within the workplace.
What is an Issue Resolution Procedure?
An issue resolution procedure outlines the internal guidelines, issue resolution process and statutory requirements that must be followed when resolving health and safety issues in a straightforward and cooperative way.
Legislation with work health and safety acts set out the overarching procedures for workers and employers to facilitate issue resolution and support consultation.
The way in which health and safety issues/ideas are raised and dealt with is a test of:
- How well the workgroup or the safety committee affected by an issue are managing health and safety.
- The employee’s commitment to health and safety to identify problems or possible improvements in the workplace.
- Management’s commitment to take action to address the problems or improvements so that the health and safety of all employees is enhanced.
Note: Employees should always be encouraged to work together to identify and attempt to resolve the issue “at a level as close as possible to the workplace” through consultation and discussion. This should always be the common goal of both management and employees and avoid ceasing work where possible.
Contents of this Issue Resolution Procedure
An Issue Resolution Flowchart
- Approval.
- Purpose.
- Scope.
- Terms and Definitions.
- Roles and Responsibilities.
- Procedures.
- Overview.
- Legislative Requirements.
- Ideas and Suggestions.
- Identifying and Raising Workplace Health and Safety Issues.
- Treating and Resolving Workplace Health and Safety Issues.
- Dealing with an Immediate Threat.
- Calling External Assistance.
- Related Procedures, Forms and Documents.
- Review Criteria.
- Record Management.
- References.
Why Choose to Buy this Issue Resolution Procedure
- This 9-page procedure can assist you, a management team, a health and safety committee, work group, or health and safety representatives (HSR) resolve occupational health and safety issues and/or appoint an inspector to resolve the issue.
- The procedure outlines a process whereby your organization’s employees may raise health and safety issues in compliance with legislative requirements and avoid the issue of provisional improvement notices.
- This issue resolution (default) procedure can be applied to the processes by which health and safety issues are to be reported and resolved in the workplace and ensure to appointed persons are sufficiently competent to act to resolve an issue.
After purchasing this procedure you will be able to:
- Very easily edit and customize the template to create your own issue resolution procedure.
- Apply your own style, format and brand to the procedure.
- Use it in any industry or sector regardless of the size or type of organization.
Availability and Use of this Issue Resolution Procedure
- This procedure is accessible to you right now by clicking the ‘Buy Now’ button.
- The procedure will be delivered to you in fully editable Microsoft Word format for immediate and full use in your business.
- There are no subscriptions, contracts or ongoing costs.
This issue resolution procedure is 100% satisfaction guaranteed.
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