The objective of this 8-page customer satisfaction procedure template is to describe the methods for measuring, monitoring and interpreting customer perception and determine if a business is meeting customer expectations.
It should be recognized by any good business that the customer feedback processes have important links and interfaces with a business’s success. Therefore, customer satisfaction data should be obtained by customer feedback and/or surveys, etc.
This procedure can be applied to the assessment and analysis processes when determining your customer’s satisfaction levels.
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It is delivered to you in fully editable Microsoft Word format for immediate and full use in your business. There are no subscriptions, contracts or ongoing costs.
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